Appartments Am Bach


Uncertain times call for flexible solutions - it applies all the more to this year's holiday planning. As part of our "Cancellation guarantee for your holiday" campaign, we would like to offer our guests this high level of flexibility by guaranteeing safe and worriless vacation planning.

Due to the current Covid-19 situation we have adjusted the cancellation policy for you:

Under the following circumstances you can cancel or rebook your stay free of charge up to the day of arrival

  • In case of a travel ban to Gerlos – Zillertal Arena
  • In case the boarder to Austria would be closed
  • In case of an official lock down

Cancellation terms winter 2022

Until 60 days of arrival you can cancel your booking free of charge and your advance payment will be refunded.
Until 30 days of arrival we charge 40 % of the total booking amount
Until 14 days of arrival we charge 70 % of the total booking amount
7 days before arrival we charge 100% of the total booking amount


Save money already in advance and take out a travel cancellation insurance provided by our partner "Europäische Reiseversicherung". Further information details about your "private guardian angel".

Hygiene & Safety during vacation

We have adapted our already high hygiene standards to the current situation and the new guidelines so that you can be sure to spend a carefree holiday at Appartments Am Bach in Gerlos. These hygiene measures are adapted to the recommendations of the WHO (World Health Organization) and the regional and national health and hygiene regulations, and are updated on a regular basis.

This way we want to protect you and ourselves:

  • Disinfection dispenser at the entrance
  • Regular disinfection of stairs and door handles
  • Room keys are disinfected after delivery
  • We only use professional cleaning products to clean the appartments
  • How to protect yourself:

  • In your own interest and that of all other guests, we kindly ask you to observe the following rules of conduct as a protection against Covid-19:
    • Keep a minimum distance of 1.5 meters from other guests
    • Wear mouth and nose cover where necessary
    • Avoid touching other persons such as shaking hands
    • Use the disinfection dispensers provided frequently
    • Always wash your hands thoroughly

Travel Insurance

It's a good time for a bit of dreaming and planning next holidays with Europäischen Reiseversicherung.

Corona pandemic: Our information on the corona pandemic and the insurance coverage.

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